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Thursday, December 11, 2008

Application denied - why the credit card company turned you down

By James Baker

Everyone feels slighted if their application for a credit card is denied, especially as so many cards seem to offer almost guaranteed approval. There are a plethora of possible reasons for rejection, so the first thing to do is not to panic. A credit card rejection does not necessarily mean that you have a poor credit rating. It could be just a simple mistake, a problem with your address or a clerical error. Even the slightest thing can tarnish an otherwise impeccable record. But there are things you can do to polish up your credit rating and get your finances moving again.

Credit companies are required by law to tell applicants exactly why they have been rejected for a credit card application, although these letters are often standard templates and can be lacking in real detail. The first course of action is to determine the exact reason why the company has turned your application down. Although mistakes are rare, they do happen - the system is not infallible. The lender is also compelled to send you a document providing details of the credit agency they used to obtain your credit history - although bear in mind that currently lenders are using two or even all three of the UK agencies to obtain information. If checking the details supplied by the agencies throws up any mistakes then you have the right as a consumer to contact the agency and rectify the error. A simple clerical mistake could seriously affect your financial health.

A credit report can be requested and (for a small fee) the credit agency will supply you with full details of your credit history. Any mistakes can be corrected and the credit agency will amend its own records accordingly. You could then go back to the original credit card company and appeal the decision to reject your initial application; however, this process has a relatively low success rate. The best course of action may be to wait a short while and then submit a fresh application.

Your credit 'score' is a mysterious enigma, usually the preserve of the banks and credit card companies. Accessing this report is a consumer's right and is a vital part of your financial management. There are three main credit agencies in the UK, all covered by full disclosure law and required to supply you with your record on demand. Your credit rating is affected by your past financial history including loans, repayments and details of how you run your finances. 'Black data' (information on late payments, defaults, CCJs and other negative aspects of credit management) is shared between financial lenders, but increasingly 'white data' is being shared too. White data tells the lenders about your financial management skills and can determine how attractive a customer you are to them. A customer who pays each monthly balance in full, takes advantage of 0% offers and appears to be the perfect credit client is, in fact, not an ideal credit card customer. Card companies like customer loyalty, and if you card jump too often, your credit rating can suffer as a result.

Credit card application denial can be the result of a range of issues, from the simple to the complex. Something as basic as forgetting to send off your electoral registration can mean that your credit rating drops - the credit card company simply doesn't have any proof of your address. Mistakes like this can be rectified easily, improving your chances of being accepted next time you apply for a credit card. If you are turned down repeatedly by several companies it may indicate a bigger problem with your credit history. This isn't the time to bury your head in the sand and hope it'll get better on its own. You can take positive steps to rectify the situation. By making sure you pay your bills on time, pay off debt rather than shifting it around and managing your score, you can stay in charge of your credit rating.

If you have been rejected for a credit card, don't reapply straight away. Give yourself a cooling-off period of about 90 days to get your financial house back in order. Check your credit history for any errors and prove to the lenders that you aren't a credit risk by rectifying any problems that led to the initial rejection. Avoid multiple applications in the hope that one of the companies will let you slip through the net. A plethora of rejections on your credit history will do more damage, meaning you have to wait even longer to get back into the lender's good books. The only ways to improve your chances are through good financial management, an eye for detail and a willingness to take back control of your financial affairs.

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